GDPR

The General Data Protection Regulation 2018 became law on 25th May. In order to comply with the regulation we need to inform you about what personal data we collect and what we do with it.

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The types of data we collect

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We collect and use data which may include, but is not limited to:-
Your name, address, telephone number, and email address together with basic information relating to your property. Use of our online shop facility may mean that we also take your payment card details which are used for payment for any goods or services bought. The security number is not stored.

We will normally acquire this information directly from you but if we obtained that information by way of referral from somebody else we will inform you and ask you to confirm the details are correct.

 

​Cookies

 

​Our site uses cookies including Google Analytics. Use of our website indicates your acceptance of the use of cookies.

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The Google Analytics Privacy Policy information is available at https://support.google.com/analytics/answer/6004245?hl=en

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​​Using your personal data

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We may process your personal data in the following ways:

To contact or visit you with respect to providing service as requested and agreed.   

When you exercise your rights under data protection laws and make requests for information.

For compliance with legal and regulatory requirements and relative disclosures.

For establishment and defence of legal rights.

For the prevention, detection and investigation of crime.

Sharing your personal data

Subject to applicable data protection laws we may share your personal data:-

When you request us to disclose your personal data to other businesses or organisations, such as other traders and service providers.

You are free to change your mind and withdraw your consent at any time. 

We will not share your data with other businesses or organisations unless specifically and directly instructed to do so by yourself.

International transfers

Your personal data may be transferred outside the U.K. and European Economic Area. We will always use our best endeavours to secure your personal information, which may include imposing contractual obligations or requiring the recipient to subscribe to, or be certified with, an appropriate international framework of protection.

 

Our website is hosted by Wix, Their GDPR policy is available at: https://support.wix.com/en/article/general-data-protection-regulation-gdpr

 

Retention of information

We will only retain any personal information for as long as it is necessary to support our legitimate business interests, and to comply with legal, regulatory and statutory obligations. 

 

Your rights under the law

The General Data Protection Regulation 2018 gives you a number of rights including:
You have the right to complain to the Information Commissioner’s Office, which has the power to investigate and enforce compliance with data protection law. To find out more about your rights with regard to data protection please go to www.ico.org.uk.

 

Data protection officer

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Our data protection officer's contact details are:

Email:            Admin@houseproudclean.co.uk

Telephone:    01628 281122

You can contact us to exercise any of your rights in relation to the processing of your data and on any matters that are covered by this policy generally.

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